Support

If something isn’t working or you have a question, write to us and we’ll get back to you as soon as we can.

Write to us

[email protected] · 55 1013 2542

What to include in your message

Frequently asked questions

The most common questions — pricing, devices, AI and your data — are answered on the main page. See the FAQ

Delete your account

You can delete your account and all your cloud data from the app (Editor → Settings → Account) or from your account on the web. Deleting it also removes the connections to your social media accounts (YouTube, TikTok, Facebook and Instagram): the stored tokens are destroyed and stop working. Go to your account